rajbazz
Frequently Asked Questions

rajbazz requires a government-issued photo ID to complete identity verification before your first withdrawal. Accepted documents include the Bangladesh National Identity Card (NID), a valid passport, or a driving licence. Upload a clear scan or photograph of the document through your account dashboard. Verification is typically completed within 24 hours on business days. Providing accurate information at registration speeds up the process significantly.

Use the "Forgot Password" link on the rajbazz login page to reset your password instantly. Enter your registered email address or mobile number, and a password reset link or OTP will be sent to you within a minute. Follow the instructions in that message to create a new password. If you no longer have access to your registered email or phone number, contact support@rajbazz with proof of identity so the team can assist you manually.

No — rajbazz operates a strict one-account-per-player policy. Each player may hold only one active account at any time, registered to their own legal identity. Duplicate accounts are detected during the KYC verification process and will result in both accounts being suspended. Any balance held across duplicate accounts may be forfeited. If you believe you have accidentally created a duplicate, contact our support team immediately to resolve the situation before it affects your ability to withdraw.

To close your account permanently, email support@rajbazz with the subject line "Account Closure Request" from your registered email address. Include your username and a brief reason for closing. Any remaining balance at the time of closure will be refunded to your registered withdrawal method within five business days. If you are closing your account because gambling feels out of control, we recommend choosing self-exclusion instead — it carries additional protections and prevents future re-registration.

The minimum deposit on rajbazz is ৳200 for most payment methods including bKash, Nagad, Rocket, and Upay. Bank transfer minimums may vary slightly depending on the institution — Dutch-Bangla Bank, BRAC Bank, and Sonali Bank transfers typically carry a minimum of ৳500. There is no maximum single deposit limit set by the platform, though your individual deposit limits (if you have set them via the responsible gaming tools) will apply. Visa and Mastercard deposits are also supported with the same ৳200 minimum.

The minimum withdrawal amount on rajbazz is ৳500 across all supported payment methods. Withdrawals to bKash and Nagad are processed fastest, typically within one to four hours of approval. Bank transfers to Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank normally complete within one to three business days. Your account must be fully KYC-verified before any withdrawal can be processed — unverified accounts are restricted to deposit-only activity.

rajbazz does not charge platform fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction charges — for example, bKash and Nagad each have their own fee schedules for outgoing transfers that are set by those services, not by rajbazz. We recommend checking your mobile banking app's current fee table before initiating a large withdrawal. Any applicable third-party fees will be displayed during the withdrawal confirmation step so you can review them before proceeding.

rajbazz follows an anti-money-laundering policy that generally requires withdrawals to be returned to the same payment source used for the original deposit. For example, if you deposited via bKash, your withdrawal should also go back to your bKash wallet. If your original payment method is no longer available — for instance, a closed bank account — contact our support team at support@rajbazz before submitting the withdrawal request. The team will review your case and guide you through the documentation required to process the withdrawal to an alternative method.

Most withdrawals on rajbazz are processed within 24 hours. Delays most commonly occur when KYC verification is still pending, when a bonus wagering requirement has not been fully met, or when the withdrawal amount triggers an additional security review. Bank transfers also depend on the receiving bank's internal processing schedule, which rajbazz cannot control. If your withdrawal has been pending for more than 48 hours with no status update, contact support@rajbazz with your withdrawal reference number for a direct update.

Yes — all slot games available on rajbazz use certified Random Number Generator (RNG) technology that is independently audited for fairness. Game providers on the platform include Pragmatic Play, NetEnt, Microgaming, and other internationally recognised studios, all of which publish their RTP (Return to Player) percentages and undergo regular third-party testing. The RTP for each slot title is visible in the game's information panel before you place a single bet.

Yes, rajbazz is fully optimised for mobile browsers and supports live dealer games on all modern smartphones and tablets without requiring a separate app download. Live baccarat, roulette, blackjack, and Andar Bahar tables powered by Evolution Gaming and Ezugi stream in HD quality on mobile data as well as Wi-Fi. A stable internet connection — 4G or above — is recommended for the smoothest live casino experience, particularly during peak evening hours.

The minimum single bet on cricket markets at rajbazz starts from ৳50 per selection. This low entry point makes it accessible for casual players who want to follow a BPL match with a small stake, as well as experienced bettors building larger accumulators. Maximum bet limits vary by market type and event — flagship T20 World Cup matches carry higher maximum limits than domestic club fixtures. Exact limits are displayed on each market page before you place your bet.

Yes — Jackpot Bingo is one of rajbazz's dedicated game categories, offering a fast-paced and social bingo experience with progressive jackpot prizes. Players purchase bingo cards for each round, and numbers are drawn automatically. The jackpot grows with each ticket sold and is triggered when a full-card pattern is completed within a set number of calls. Jackpot Bingo is available on both desktop and mobile and is accessible directly from the main navigation.

A wagering requirement (also called a playthrough requirement) means you must bet a specified multiple of your bonus amount before the bonus funds convert into withdrawable cash. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in bets before that bonus becomes withdrawable. On rajbazz, the specific wagering multiplier, eligible games, and time limit for each bonus are stated clearly in the promotion's terms before you opt in.

Yes, all bonuses on rajbazz carry an expiry period, which is specified in the individual promotion's terms and conditions. Most bonuses expire 7 or 30 days after being credited, depending on the promotion type. If the wagering requirement is not completed within that window, the bonus and any winnings derived from it are removed from your account automatically. Rajbazz.net sends reminder notifications via email as the expiry date approaches so you have a clear opportunity to use the bonus in time.

Yes — rajbazz runs a tiered loyalty programme that rewards players for regular activity across casino games and sports betting. Points are earned on every qualifying wager and accumulate over time, moving your account through Bronze, Silver, Gold, and Platinum tiers. Higher tiers unlock faster withdrawal processing, dedicated account management, access to exclusive promotions, and higher deposit limits. Full tier criteria and reward details are available on the promotions section of the platform after you log in.

In most cases, once a bonus has been credited to your rajbazz account and you have begun wagering with it, the bonus cannot be cancelled mid-way — removing it would require the simultaneous forfeiture of any winnings made while the bonus was active. If you wish to forfeit a bonus before placing any wagering activity against it, contact support@rajbazz immediately after the bonus is credited, and the team can remove it cleanly so your real-money balance remains unaffected. It is always best to review bonus terms before accepting.

rajbazz operates as an online gambling platform serving adult players in Bangladesh. The legal landscape around online gambling in Bangladesh is evolving, and individual player responsibility includes understanding local regulations applicable to their own situation. rajbazz is committed to operating transparently, maintaining fair play standards, and providing a secure English-language environment for the Bangladesh market. We do not make specific claims about licensing from any Bangladeshi government body — players are encouraged to consult local regulations if they have concerns.

The minimum age to register and play on rajbazz is 18 years. This requirement is strictly enforced — players must confirm they are 18 or older during registration, and identity documents submitted for KYC verification must confirm the player's date of birth. Any account found to belong to a person under 18 will be closed immediately, any balance will be returned, and the matter may be escalated to relevant authorities. rajbazz maintains a zero-tolerance policy on underage gambling.

Log in to your rajbazz account and navigate to the Responsible Gaming section of your account settings. From there, you can set daily, weekly, or monthly deposit limits. A reduction in any limit takes effect immediately. An increase in a limit is subject to a mandatory 7-day cooling-off period before it activates — this delay is intentional and designed to prevent impulsive decisions made during an active session. You can also contact support@rajbazz to request these limits be applied directly by the team.

To self-exclude, email support@rajbazz with the subject "Self-Exclusion Request", stating your username and the exclusion period you want — options are 3 months, 6 months, 1 year, or permanent. Your account will be fully locked within 24 hours of the request being confirmed, and all promotional communications will stop immediately. Any balance at the time of exclusion is returned to your registered payment method. Self-exclusion is always the right choice if you feel gambling is no longer under control, and our team handles all such requests with full confidentiality.

rajbazz collects only the personal information necessary to operate your account, process payments, and comply with responsible gaming obligations. Your data is stored on encrypted servers, is never sold to third parties, and is only shared with payment processors and identity verification services on a strict need-to-know basis. You have the right to request a copy of your personal data or to request its deletion (subject to legal retention obligations) at any time by contacting support@rajbazz. Full details are available in the Privacy Policy on this site.